![]() ![]() Organize Inboxes Create a business-specific workflow with ticket statuses, tags, advanced custom filters, and more.ģDsellers multichannel CRM Helpdesk is known internationally for merging order management and customer service software.Customized Sending Schedule replies to send later and snooze tickets to reopen at a future date.Automatically Translate Customer Messages Communicate natively with automatic message translation.Automatically Answer Common Questions Create custom autoresponders that send based on message text, will reply for extended wait times, and respond during non-business hours.Inject SLAs, Sales Promotions, and Sign-Offs Use message templates as text snippets.Assimilate Replies for Branding Consistency Create customer service message templates that automatically personalize with the buyer's info and order details.Manage Multi-Channel Order Support Without ever leaving the conversation, you can cancel & refund orders, and manage eBay cases.Prevent Crossing Replies See when teammates are online and when someone is replying to a ticket.Automatically Assign New Tickets Modify and distribute tickets to teammates based on the message, order details, and item data.Teammates Notify teammates by mentioning them in a conversation that needs their attention.Know Buyers & Provide Fast Service View full order details in each conversation with order history, conversation history, and notes.Make Support Tickets from Channel Messages Full SMS-style conversations from eBay, Amazon, and social media, and email.Merchants from all marketplaces and hemispheres are flocking to 3Dsellers Helpdesk to: Bulk-Update Shipping Information Upload a tracking number CSV to bulk update order shipping.ģDsellers Multichannel Orders Manager integrates directly with 3Dsellers Helpdesk, allowing flawless customer service management for order inquiries, cancellations, and return requests.Select or Schedule Orders to Download Export orders to a CSV file for sales records, purchase orders, warehouse location lists, and analytics.Select & Send Bulk Messages Bulk message particular buyers with important post-sales updates.Easy-view order checkout notes View and export checkout notes and internal notes on the order.Create Custom Order Groups Use internal listing tags and order tags in filters for custom workflows and CSV reports. ![]() Alert Teammates to New Orders Send new-purchase email notifications.Instantly Filter and Export Orders Save transaction and item data queries.Outperforming competitor selling software and praised as the best Turbo Lister replacement, 3Dsellers eBay listing tool is second to none.Īcross all their marketplaces, teams of every size are using 3Dsellers' multi-channel orders manager right now to: Reduce Time Spent & Organize Save filter combos and apply internal tags to listings to create a custom workflow.Backup Listings and Publish Later Save seasonal listings for next year's sale.Copy Listings to Other eBay Accounts Create multiple eBay listings for the same item and test different listing formats.Sell Unsold Items Improve listings by analyzing items with filter combos of last date sold, watchers, and more.Send Inventory Alerts Track inventory with custom restock notifications.Sell More eBay Motors Parts Full support for eBay Motors, copy car compatibility from other listings.Upload eBay Product Videos Add sales videos to eBay listing photo gallery.Promote Retail Pricing Encourage sales by adding MSRP/Strikethrough Price.Price Products Accurately Log item cost and calculate profit.Bulk Reprice eBay Listings Save custom filter combos and adjust prices by precent.Bulk Update eBay Promotions Bulk update eBay Promotions and sales strategies.Sync SKUs and Create kits Connect multiple listing quantities across accounts & create bundle listings from multiple items.Hide Actual Inventory from eBay Create demand by showing lower quantities.Create & Edit eBay Listings with CSV Upload and schedule eBay CSV files to edit listing data in bulk (from computer or URL).Enterprise eCommerce brands and budding eBay sellers use 3Dsellers listing software to: ![]()
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